Jim Shepard for NENA Board

A Proven Leader for the Future of 9-1-1

For more than 20 years, I have dedicated my career to advancing public safety communications, helping agencies nationwide transition from legacy systems to resilient, data-rich NG9-1-1 networks.

I bring deep experience as both a technical and business leader, working across the full 9-1-1 ecosystem—from hands-on development to national strategy.

Leadership That Delivers

Former Director of Location Services, Motorola Solutions
Former COO & Co-Owner, 911 Datamaster

• Led dozens of city, county, and statewide NG9-1-1 implementations

• Accelerated nationwide NG9-1-1 adoption

• Improved system reliability and resilience

NENA & NG9-1-1 Institute Leadership

• Chair, NENA Development Steering Council (10+ years)
  Guided creation of the standards that define NG9-1-1

• Chair, NG9-1-1 Institute Board of Directors
  Advanced national education, advocacy, and federal initiatives

My Priorities on the NENA Board

 Accelerate NG9-1-1 Adoption

Practical standards, education, and collaboration between public safety and industry.

 Champion Responsible Innovation

Leverage emerging technologies—including AI—to enhance response and situational awareness.

 Ensure Sustainable & Equitable Access

So every community benefits from modern emergency communications.

Why This Moment Matters

Public safety communications is at a turning point.
We have the technology. We have the expertise.
Now we need leadership with vision, experience, and accountability.

I am committed to serving with the values that define NENA:
Service • Integrity • Collaboration

I would be honored to earn your support.